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Insurance Adjuster Code Of Ethics


After an insurance-related incident, such as a car accident, flood, fire, or natural disaster, an insurance adjuster will come out to assess the damage. Consumers usually dread adjusters, as they often work in the insurance company’s best interest. They often try to save the insurance company money, lowballing consumers and making it so they don’t get paid the amount they deserve.

There are three main types of insurance adjusters:

  • Public adjusters. They work directly with policyholders and act on their behalf to settle claims.
  • Independent adjusters. They are self-employed or associated with an independent firm. They may adjust claims on behalf of multiple insurance companies.
  • Company adjusters. They are salaried employees who work for just one insurance company.

There can be a lot of money at stake when a consumer files a claim. A home or expensive car may be damaged. The claim could be worth six figures, but they may do things to avoid a payout. They may use stall tactics. They may issue a lowball offer and coerce you to sign it. They may even threaten you.

Insurance adjusters may want to abuse their role for their own personal benefit. This is why ethical standards are in place. The National Association of Insurance Commissioners has a code of ethics put in place to prevent fraud and abuse. There are also professional organizations that require that members adhere to ethical codes. Unethical behavior can lead to license loss, job loss, and fines.

Codes of ethics may vary by state, but in general, the following ethical guidelines apply:

  • Adjusters should be fair and just to their clients and the public.
  • Adjusters should never partake in improper solicitation.
  • Adjusters should not make a misrepresentation of any kind to a policyholder or to an insurance company.
  • Adjusters should set commission rates that are fair and equitable and meet the regulations set by insurance departments.
  • Adjusters should develop a cordial environment to foster a harmonious relationship with insurance companies and the general public.
  • Adjusters should be qualified to handle the claims they take on.
  • Adjusters should not engage in the unauthorized practice of law.
  • Adjusters should not act as a contractor to repair the damaged property.
  • Adjusters should only make truthful and unbiased statements.
  • Adjusters should not use any advertising or printed material that would be harmful to the profession.

Keep Your License With Help From a Tampa Insurance Adjusters Licensing Lawyer 

There are several types of insurance adjusters, but they all have to abide by ethical standards. Sometimes licensed professionals take advantage of their professions and engage in unsavory activities.

Dealing with administrative issues? Get the help you need from a Tampa insurance adjusters licensing lawyer from The Law Offices of David P. Rankin, P.A. I can help you maintain your license. Schedule a consultation by calling (813) 968-6633 or filling out the online form.